Actually I have some friends helping me with customer support but all the drawing is just done by me! Which is the reason why we have to close ordering every now and then... because I cannot handle so many request!
The photos that you have on your phone are perfect! Since I draw from zero without any apps or automatic softwares, I just need your pet's photo so I can see how he/she is and create a beautiful portrait
It is the customer's responsibility to specify all details they would like in their order in the order notes. Any details not included in the order notes will be assumed by me and will result in additional charges if the customer requires changes.
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